Refund Policy

Overview

At CALTHORAVEX, we strive to ensure that our customers are completely satisfied with their purchases. In the event you are not satisfied with your purchase, our refund policy is outlined below.

Eligibility for Refunds

To qualify for a refund, you must adhere to the following conditions:

• Items must be unused and in the same condition as received.
• Items must be in the original packaging.
• You must provide a receipt or proof of purchase.

Process for Refunds

If your return is accepted, we will initiate a refund to your original method of payment. Please be aware of the following:

• Refunds generally take 5-10 business days to process.
• Shipping costs are non-refundable.
• Any associated handling fees may apply.

Contact Us

If you have any questions or need further assistance, please contact our customer service team at [email protected].